Terms of Service
Last updated: January 2024
Quick Summary: By using BasaGo, you agree to use our translation service responsibly, respect usage limits, and follow applicable laws. We provide the service "as is" and reserve the right to modify or terminate accounts for violations.
1. Acceptance of Terms
By installing, accessing, or using the BasaGo Chrome extension and related services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
2. Description of Service
BasaGo is a Chrome browser extension that provides AI-powered translation services for web content. Our Service includes:
- Web page translation
- Selected text translation
- Multi-language support
- User account management
- Usage quota tracking
3. User Accounts
3.1 Account Creation
To use BasaGo, you must create an account by providing:
- A valid email address
- A secure password
- Optional personal information (name)
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
3.3 Account Verification
Email verification is required to activate your account. Unverified accounts may have limited functionality.
4. Acceptable Use
4.1 Permitted Use
You may use BasaGo to:
- Translate web content for personal or business purposes
- Access translation services within your usage quota
- Share translated content in compliance with copyright laws
4.2 Prohibited Use
You may NOT use BasaGo to:
- Translate illegal, harmful, or offensive content
- Violate intellectual property rights
- Attempt to reverse engineer or circumvent our systems
- Share your account with others
- Use automated tools to exceed usage limits
- Interfere with our service or other users
5. Usage Limits and Quotas
5.1 Free Tier
Free accounts include:
- 100,000 characters per month translation quota
- Access to all supported languages
- Standard translation quality
5.2 Fair Use
We reserve the right to:
- Monitor usage patterns for abuse
- Implement rate limiting
- Suspend accounts exceeding reasonable usage
6. Content and Intellectual Property
6.1 Your Content
You retain ownership of content you translate. However, by using our Service, you grant us a limited license to:
- Process your content for translation purposes
- Use anonymized data to improve our services
6.2 Our Content
BasaGo's software, design, and documentation are protected by intellectual property laws. You may not:
- Copy or redistribute our software
- Remove copyright notices
- Create derivative works without permission
7. Third-Party Services
BasaGo integrates with third-party AI services (OpenAI, Google AI) to provide translations. Your use of these underlying services is also subject to their respective terms of service and privacy policies.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Service Availability
9.1 Uptime
We strive to maintain high service availability but do not guarantee uninterrupted access. Planned maintenance will be announced when possible.
9.2 Service Changes
We reserve the right to:
- Modify features or functionality
- Update supported languages
- Change usage limits with notice
- Discontinue the service with 30 days' notice
10. Disclaimers and Limitations
10.1 Service "As Is"
BasaGo is provided "as is" without warranties of any kind. We do not guarantee:
- Translation accuracy or completeness
- Uninterrupted service availability
- Compatibility with all websites
- Freedom from errors or defects
10.2 Limitation of Liability
To the maximum extent permitted by law, BasaGo shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Damages exceeding the amount paid for our services
- Issues arising from third-party integrations
11. Termination
11.1 Termination by You
You may terminate your account at any time by:
- Uninstalling the extension
- Contacting support to delete your account
11.2 Termination by Us
We may terminate or suspend your account for:
- Violation of these Terms
- Abusive or fraudulent behavior
- Extended inactivity
- Legal or regulatory requirements
12. Updates to Terms
We may update these Terms periodically. Significant changes will be communicated through:
- Extension notifications
- Email to registered users
- Website announcements
Continued use after changes constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the jurisdiction where BasaGo operates, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.
14. Contact Information
For questions about these Terms, please contact us:
- Email: legal@basago.app
- Support: BasaGo Support Center
- Website: basago.app
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and BasaGo regarding the use of our Service.
Acknowledgment: By using BasaGo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.